Member Communications Webinar - Isn't it time we talked?
In this webinar, we collaborated with RSM to discuss how effective member communications add value and mitigate risk. Member engagement is a challenge across our industry. Just disclosing information is not enough to ensure your members are well informed about their pension and the risks that come along with it.
Laura MacPhee, Client Relationship Director, talks about how you can get members interested in their pensions, and provide real value whilst reducing the risks to them and the scheme. She gives a view of the market and direction of travel with examples of how schemes can up their communications game.
Sheila Pancholi, Technology Risk Assurance Partner at RSM, focuses on your concerns around safeguarding personal data, ensuring compliance with the GDPR; and being aware of the cyber risks associated with enhanced digital communications. She also shares best practice on communication as demonstrated across their client base.